PLAINFIELD, Ind. (WTWO/WAWV) — Duke Energy is encouraging customers who are struggling to pay their electric bills to apply for assistance through the Indiana Community Action Association.
Thursday, Duke Energy announced the company had dedicated an additional $200,000 to energy bill assistance programs. Qualifying customers can receive up to $300 in credit annually.
So far this year the company says it has assisted nearly 1,700 households with more than $378,000 in energy bill assistance through the Share the Light Fund.
To find your local community action agency, visit the INCAP website here.
“We know that our customers are facing rising costs for necessities, from groceries and
transportation to their electric bill, which has risen due to escalating fuel costs to
produce electricity,” Duke Energy Indiana President Stan Pinegar said. “We’ve found
that more of our customers could take advantage of the resources available to them,
and we want to connect them to help.”
Additionally, the company encourages low-income customers who are struggling with bills to apply for the Low Income Home Energy Assistance Program. Eligibility requirements and applications for LIHEAP can be found online here.
Duke also reminds customers of several programs they have that can help better manage their accounts, such as budget billing, pick your due date, installment plans and more. To learn about these programs visit the Duke Energy website here.
